I think you provide a fantastic service – what I think is an absolute positive is it feels like you get individual service, as annoying as that probably is for you, it never feels like anything is too much trouble and as our school has grown there are always late orders, list orders etc etc – always down to us but you process each one without complaint! Which makes my life a whole load easier in terms of managing parents.
The quality of the product is great. As a coordinator the whole thing is fairly simple to run. Yes there is some manual work involved but it actually makes it easier to coordinate.